Frequently Asked Questions
When are you open?
- We are open from April – September each year, but that is always subject to change without notice. We typically open the first weekend in April and close the last weekend in September. More specific hours can be found at the bottom of our home page. DO NOT depend on google or any other website but this one for our hours.
How much does it cost to participate or enter?
- We have individual pricing, party pricing (10+) as well as combo passes and season passes. If you are just hanging out, then it’s only a $10 fee. All $10 fees MUST be accompanied by a Park, Wake Park, Water Park or Wibit/Aqua Park Pass. All of our pricing is located on each activity page found through the menu bar.
Do you have food and drinks on site?
- Yes, we have a food trailer that will serve burgers, dogs, sandwiches, and ice cream every Saturday and Sunday starting in April. You can also purchase other snacks and drinks/water inside as well. We also have a filtered, refrigerated water fountain with a HydroBoost bottle filler, so conveniently refill your water bottle all day.
Can we bring our own food and drinks?
- Yes, you may bring your own food and drinks. There is no charge, but all coolers are subject to inspection and must be tagged, so please bring your cooler during check-in. Please NO glass containers allowed in the park. You may bring small grills, but please take any coals with you.
Do you offer birthday party pricing?
- We do offer birthday party pricing for groups of 10+. All of our parties and pricing can be found by selecting the parties tab on our menu bar. For groups of 50+, call about special pricing.
Can I reserve an area?
- Yes you can! We now offer spacious covered cabanas for the day. Please call in advance for availability and to reserve. Cabanas must be paid for to complete your reservation. You may do this by calling our front desk during business hours and paying over the phone.
Do you have a separate area for birthday parties?
- Yes, for an extra cost you can rent one of our cabanas and have your own reserved space. We also have plenty of shade and picnic tables throughout the park to accommodate any birthday party on a first come first serve basis.
Do I need to make reservations?
- No you do not need to make reservations. You may walk-in at any time we are open and do any of our activities without a reservation. We do recommend that you call for larger groups (40+), so that we can put you on the calendar and be ready for your arrival.
Do you have wakeboard opportunities for someone who has never ridden?
- Yes, we have numerous opportunities to learn to ride at Quest. Our beginner cable is always open during business hours and has an instructor there ready to help you learn to wakeboard. Starting in 2023 we will have slow ride times on our main cable, to help transition from the beginner cable. Of course, you are always welcome to try our main cable at any time during the day. Some people transition very easily to the main cable, but our slow ride times are designed to help those having a little more difficulty making that transition. On Tuesdays, we have ladies night program from 5pm-7pm, and we will honor requests to slow the cable down as well. See our instruction page under the wake park menu tab for further details.
Slow Ride Times: Wednesdays from 5pm-7pm, Saturdays from 1pm-2pm, and Sundays from 1pm-2pm
Can I bring my own equipment?
- Yes you can. Anyone under 18 must have a US Coast Guard Approved life jacket. We recommend it for everyone.
Can I rent equipment?
- Yes you can. Although most of our combo passes come with beginner equipment (life jacket, helmet, board), you can also rent those items individually. We also rent more advanced rental/demo boards.
Do you have summer day camps for kids?
- Yes, we offer 11 weeks of day camp during the summer. We have full or partial weeks every week. We also offer shuttle pickup as well as lunch daily. See our camp page by selecting the summer camp menu tab for more details.
Can I drop off my kid during public hours?
- If your child is not part of camp and is under the age of 16, then they must be accompanied by an adult unless you have received prior management approval.
Do you have restrooms?
- Yes, we have full outdoor restrooms and showers with soap and shampoo.
Do you offer camping?
- We do not have hook-ups, but you can stay in your rv/camper in the parking lot and feel free to utilize our restroom/showers on site. There is NO tent camping allowed.
Can we bring flotation devices?
- Yes you can. Please be aware of your surroundings as there is wake boarding and other activities going on. We also have tubes free of charge.
Can I smoke or vape?
- Yes, but please be courteous of our non-smoking guests.
What if there is bad weather on the day of my visit?
- Quest will remain open on most rainy days; however, in the event of severe inclement weather, such as lightning, heavy rain, or high winds, we may have a weather delay for safety. In the event of a delay, we will reopen as soon as it is safe. Since the waterpark remains open most rainy days, we do not offer rain checks or refunds.
Do you have package deals?
- Yes, we have party packages (parties menu selection) as well as group discount packages. Please call for groups ~50+ and we will put together a package for you.
Can I water ski?
- Yes, you can wake skate, knee board, skim board, or ski on our cable system. If you can ride it on the water you can probably do it at our cable park.
Is parking free?
- Yes, we have plenty of free parking.
Do you have seating and shade?
- Yes, we have plenty of picnic tables, chairs and shade, but you are more than welcome to bring additional seating or a canopy. If you want a reserved spot then you’ll want to rent one of our cabanas for only for the day.
Do you provide life jackets?
- Yes, we do provide life jackets and any equipment you may need at our park. All packages include a life jacket with your purchase. When you are not buying any of our packages then you may rent individually as well.
Are you pet friendly?
- Yes, if your pet is friendly. We allow dogs off the leash in the park, but you are still responsible for controlling them and cleaning up after them. They must be supervised at all times. If you are riding and you don’t have someone to supervise them then they must be leashed. If they will not stay off the dock then they must be leashed. You may be asked to leash your dog at any time.
What do I do when I fall wakeboarding?
- If you fall across the lake or at the far end of the lake, we will have a jet ski pick you up and bring you back to the dock. If close to the shore then swim to the shore and walk back to the dock.
Can I wear water shoes on the water park?
- Yes, you may use water type shoes with rubber soles.
How is your water quality?
- Our lake is filled with natural rain water run-off and is tested annually. All of our tests have passed with high quality results. It is a natural lake with a well maintained eco system that includes fish and other natural wildlife to help to keep our lake healthy. Wake boarding and other Quest activities continue to aerate the lake on a daily basis. We have NO pond scum or algae sitting on top of our lake and we have never had any issues with blue-green algae (cyanobacteria) blooms or any other toxic type bacteria.
How deep is the water and what’s on the bottom?
- Our lake is anywhere from 8′ to 17′ deep when full. The lake fluctuates annually due to evaporation and rain. The bottom of the lake is black and yellow clay, which makes for an excellent lake bottom and easy on the feet.