General
Quest will remain open on most rainy days; however, in the event of severe inclement weather, such as lightning, heavy rain, or high winds, we may have a weather delay for safety. In the event of a delay, we will reopen as soon as it is safe. Since the waterpark remains open most rainy days, we do not offer rain checks or refunds.
Camps
We do not refund camp registrations. If you need to move a child to a different week that is not full, we will be happy to do so. We do not give refunds or reschedule for missed time due to sunburn or personal reasons during a camp week. We do not prorate camp weeks. Drop-in rates are available for partial weeks. All payments are due before camp participation. In the event that we need to cancel any day due to weather, we will do our best to reschedule your child for a makeup day during another camp week, ONLY when available. We do our best to accommodate but there are no guarantees. We run camps when it’s raining, so please do not assume that we will not have camp. We occasionally delay, but very rarely cancel a day of camp due to weather. Our director will send out notice as soon as information is available regarding camp delays.